> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.koala.sh/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Do unused word credits or chat credits carry over to the next month?

**No, unused credits don’t roll over to the next month.** This is also stated on our [Pricing page](https://koala.sh/pricing) as seen below.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/9/5/b395860c9336b00/image_y4oju3.png)