How do I download my invoices or receipts?

This guide provides a step-by-step process for downloading your invoices and receipts.

1. Go to your Account page.

2. Select Open Customer Portal.

3. Scroll down to Invoice History and select the desired transaction.

4. You'll now have the option to Download your invoice or receipt for that transaction.

If you're having issues downloading an invoice or receipt, please email us at hello@koala.sh.

Updated on: 08/07/2025