Invoices

• How to download your invoices and receipts

  This guide provides a step-by-step process for downloading your invoices and receipts. Go to your Account page. Select Open Customer Portal. Scroll down to Invoice History and select the desired transaction.Few readers

Credit Pack

• How to Check Credit Pack Usage

  To check how many credits you have remaining in your credit pack, please follow these steps: Go to your Account page. Scroll down to the Credit Packs section.Few readers

Subscription

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• Cancel Subscription

  Here's how you can cancel your subscription. Go to your Account page. Scroll down to the Customer Portal section. Click the Cancel Plan button. If you're having issues, please email us at hello@koala.sh (hello@kFew readers

• Free Trial

  Koala has a free trial that you can get by signing up for an account through the Register page. All you need to do is register for an account—no need to enter any payment details. By registering a free account, your account will receive 5,000 free word credits and 25 free chat credits. You can use these free credits to try out KoalaWriter and KoalaChat.Few readers

• How do I sign in with a password if I signed up with Google?

  Here's how you can change your Login method from a Google account to an email and password. Go to the Login page, then click Forgot your Password? Enter your Google email address and click Send Password Reset Email Go to your email and click Reset Password (https://storage.crFew readers

• How to add business details to invoices

  This guide will help you add your business details to your invoices. Go to your Account page Select Open Customer Portal Go to Billing Information and select Update information. Enter your Business Details including taFew readers