Invoices
How do I download my invoices or receipts?
This guide provides a step-by-step process for downloading your invoices and receipts. Go to your Account page. Select Open Customer Portal. Scroll down to Invoice History and select the desired transaction.Few readersHow do I update past invoices?
Unfortunately, past invoices cannot be edited through the Customer Portal. However, if you send us an email at hello@koala.sh and provide the details you would like to be updated on your invoice, we'd be happy to help!Few readers
Subscription
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Cancel Subscription
Here's how you can cancel your subscription. Go to your Account page. Scroll down to the Customer Portal section. Click the Cancel Plan button. If you're having issues, please email us at hello@koala.sh (hello@kFew readersKoala AI Free Trial
Koala AI has a free trial that you can get by signing up for an account through the Register page. All you need to do is register for an account—no need to enter any payment details. By registering a free account, your account will receive 5,000 free word credits and 25 free chat credits. You can use these free credits to try out KoalaWriter and KoalaChat.Few readersHow do I sign in with a password if I signed up with Google?
Here's how you can change your Login method from a Google account to an email and password. Go to the Login page, then click Forgot your Password? Enter your Google email address and click Send Password Reset Email Go to your email and click Reset Password (https://storage.crFew readersHow do I add business details to invoices?
This guide will help you add your business details to your invoices. Go to your Account page Select Open Customer Portal Go to Billing Information and select Update information. Enter your Business Details including taFew readersHow do I change my account email address?
Changing your Koala AI account email address is simple. Follow the steps below, and you'll have it done in no time! Go to your Account page. Click Update email beside your current account email address. Enter your new email address once you are redirected, and click Update Email again. 4. Check your email inboxes, and click both confirmation liFew readers