How to download your invoices and receipts
This guide provides a step-by-step process for downloading your invoices and receipts.
Go to your Account page.
![](https://storage.crisp.chat/users/helpdesk/website/b395860c9336b00/image_3wsx6t.png)
Select Open Customer Portal.
![](https://storage.crisp.chat/users/helpdesk/website/b395860c9336b00/image_1umc64v.png)
Scroll down to Invoice History and select the desired transaction.
![](https://storage.crisp.chat/users/helpdesk/website/b395860c9336b00/image_96nn51.png)
You'll now have the option to Download your invoice or receipt for that transaction.
![](https://storage.crisp.chat/users/helpdesk/website/b395860c9336b00/image_5c0d1w.png)
If you're having issues downloading an invoice or receipt, please email us at hello@koala.sh.
Go to your Account page.
![](https://storage.crisp.chat/users/helpdesk/website/b395860c9336b00/image_3wsx6t.png)
Select Open Customer Portal.
![](https://storage.crisp.chat/users/helpdesk/website/b395860c9336b00/image_1umc64v.png)
Scroll down to Invoice History and select the desired transaction.
![](https://storage.crisp.chat/users/helpdesk/website/b395860c9336b00/image_96nn51.png)
You'll now have the option to Download your invoice or receipt for that transaction.
![](https://storage.crisp.chat/users/helpdesk/website/b395860c9336b00/image_5c0d1w.png)
If you're having issues downloading an invoice or receipt, please email us at hello@koala.sh.
Updated on: 19/07/2024
Thank you!