Articles on: FAQs

Koala Refund Policy: Can I get a refund?

Yes. If you aren't satisfied and you've used less than 15,000 words and 100 messages, please contact us within 15 days from your purchase date for a prompt refund.

Please note that you can cancel your plan anytime by clicking the Cancel Plan button on your Account page.

Updated on: 06/12/2024

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