• Koala Refund Policy: Can I get a refund?

  Yes. If you aren't satisfied and you've used less than 15,000 words and 100 messages, please contact us within 15 days from your purchase date for a prompt refund. Please note that you can cancel your plan anytime by clicking the Cancel Plan button on your Account page.Few readers

• How to enable "light mode" on Koala website

  Currently, there's no option on the Koala website to switch from dark mode to light mode. But if you struggle because of the dark interface, worry not. Luckily, a few users from our Discord community shared their workarounds! For now, you can use these. Color Changer: for Google Chrome Credits: redviro9821 1. Download the Color Changer extension. (https://storage.crisp.chat/users/helFew readers

• Why does my account usage say I've used more words than I did?

  There are two possible reasons why your account says you've used more words than the total word count of your articles. 1. GPT-4 Did you use GPT-4 to create any of your articles? If so, that would explain the higher usage—GPT-4 currently uses 5x more words than GPT-3.5 due to high costs. GPT-4 higher cost warning on the KoalaWriter page To check whether you used GPT-4 for your articles, open your artiFew readers

• How to find the product ASIN on Amazon

  You can find the ASIN in two ways: 1) by searching for "ASIN" on the product page, or 2) by looking at the Amazon product link. Let's use the Soundcore Anker Life Q20 Hybrid Active Noise Cancelling Headphones as our product for this example. 1. Search the Amazon Product Page This method takes a few more seconds, but it's easier to follow. a) Open the product page. (https://storage.crisp.Few readers

• Do you have an affiliate program?

  Yes, Koala has an affiliate program! If you want to be a Koala affiliate, please read the details on our Affiliate page. Note that the following is forbidden and will result in the closure of your account: Running paid ads on any platform with your affiliate link (for brand keywords or not) Self-referrals. You may not refer yourself, your company, or your "coworkers". If you are a freelancer signing up for accounts on behalf of clients, pleasFew readers

• Can I use my own OpenAI API key?

  Unfortunately, you can't use your OpenAI API key for KoalaWriter and KoalaChat. Allowing users to make use of their OpenAI API keys would break our pricing model, so there are currently no plans to make this possible.Few readers

• Can I still buy the LTD?

  We appreciate your interest in our LTD! Unfortunately, the LTDs are no longer for sale. The LTDs were limited lifetime deals that were only available for purchase during our launch. Please note that selling and purchasing a Koala account with an LTD is prohibited.Few readers

• Accepted Payment Methods

  Below are all of our accepted payment methods. Please note that the available payment methods will depend on where you're located. Credit cards Apple Pay Google Pay US bank transfers Canadian bank transfers WeChat Pay Alipay Cash App Pay via Stripe PayPal or bank transfer - for Credit packs ONLY and NOT Subscriptions Note: You can use your PayPal balance if you link your PayPal account to Google Pay. Then, simply select Google Pay as your payment method on the Checkout page.Few readers

• I ran out of credits while my article was being written. How do I complete it?

  This guide will address how to continue incomplete articles if you run out of credits while writing. Go to the unfinished article and click the Details button. Click the Create Article from Settings button on the sidebar. Customize your settings as needed, then click next. (https://storage.crisp.chat/userFew readers

• Is the output plagiarism-free?

  Yes, please rest assured that the KoalaWriter articles are plagiarism-free. Since we launched, we have received no emails showing us an article written by KoalaWriter that contained plagiarized content. 😄 "The plagiarism checker says my article was plagiarized! What should I do?" Please check the plagiarism results to see which parts were flagged as plagiarized. Usually, we find that these were commonly used phrases because plagiarism checkers are sensitive. As long as theFew readers

• How do I add a team member or user to my account?

  It currently isn't possible to add a team member or user to your account. However, we plan to accommodate this better in the future. In the meantime, you can share your login details with your team members to let them access the account. If you logged in using Google, you can change to an email and password that you can share with your team.Few readers

• List of supported countries and territories

  We're expanding API access globally, with ongoing efforts to increase coverage. If your location doesn't support API access yet, check back for updates. We're committed to providing access to more regions soon. Here are the countries, regions, and territories we can currently support API access from: Albania Algeria Afghanistan Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belgium Belize Benin Bhutan Bolivia Bosnia anFew readers